We work hard to make sure your order reaches you smoothly, but we understand that the unexpected can happen. That’s why we’ve created clear, straightforward shipping and refund policies—so if something goes off track, you’ll have all the info you need to sort it out with ease.
Help Your Order Arrive Without a Hitch
To make sure your delivery goes off without a snag, double-check that your shipping address and contact details are accurate before finalizing your order. It only takes a moment, but it can save a lot of trouble down the line.
If you spot a mistake after checking out, don’t worry—just reach out to us quickly. We’ll do everything we can to update the information in time. However, if the address provided is incorrect and the package ends up undeliverable, we won’t be able to offer a refund or resend the order.
Accurate information makes all the difference. It helps us get your items to you faster and without complications. Think of it as a small step on your end that keeps things running smoothly on ours.
Simple Returns
Not satisfied with your purchase? No worries—you have 30 days from the delivery date to send it back. Just reach out to our support team for return instructions. As soon as we receive the item in its original condition and packaging, your refund will be processed without delay.
If the product arrived damaged or it wasn’t the item you ordered, we’ll send a replacement at no extra cost. Prefer a refund instead? That’s also possible once the returned item is back with us. Please keep in mind that shipping costs are only refundable if the issue came from our side.
Need Help? We Are Here for You
Have a question about your order, shipping, or choosing the right product? My Canadian Pharmacy is always ready to assist. Our support team is friendly, responsive, and here to make things easier whenever something’s unclear or doesn’t go as planned.
Help shouldn’t be hard to find. That’s why we keep things straightforward—message us anytime, and we’ll step in with real solutions. Your comfort matters, and we’re always here to make sure you feel supported.